Terms & Conditions
Last updated September 20, 2023
BINDING TERMS AND CONDITIONS OF SALE
The following are the terms and conditions ("Terms and Conditions") for the sale of products ("Products") by Abstract Doorway LLC ("Abstract Doorway") to Abstract Doorway's customers ("Customers"). Abstract Doorway LLC is a company incorporated in the State of Texas, USA. Abstract Doorway LLC is referred to in these terms and conditions as “Abstract Doorway”, “we”, “us”, “our” or “Company”. Customers are referred to in these terms and conditions as “Customer”, “buyer”, “you”, “your” or “user”.
1. TRADEMARKS
The brands, products and service names used in the Site and the Content (including without limitation, “Abstract Doorway”) are trademarks or trade names of Abstract Doorway or our trading partners unless otherwise stated.
2. SITE AND CONTENT
The Site and all content, data and other materials contained therein (“Content”) are owned or controlled by Abstract Doorway. When you access the site, you are contracting with Abstract Doorway. The Site and the Content are intended only for the purposes specified or implied therein, and your use of the Site and Content is entirely at your own risk. Please note, while Abstract Doorway endeavors to provide accurate and up-to-date information, the Content may not be wholly accurate or up-to-date, complete or free of defects, and is subject to change, often at very short notice. All Content is provided without any representations or warranties of any kind (implied or express) to the fullest extent permitted by applicable law. Abstract Doorway, unless otherwise stated herein, owns or controls all relevant intellectual property rights in the Site and the Content. You may not publish, distribute, extract, re-utilize, or reproduce any part of the Site or the Content in any form (including storing it in any medium) other than as expressly allowed herein or as set out in the Site and the Content (or under local law). Save as expressly set out in this Agreement, the Site and the Content are for your personal use only, and are not for re-distribution, transfer, assignment or sublicense. Abstract Doorway shall not be responsible if any Content does not fit your particular purpose.
-Data charges: Use of the Site may be subject to data charges imposed by your internet or mobile phone provider and you will be responsible for payment of any such charges.
-No Partnership: Your use of the Site and/or the Content creates no partnership, client, fiduciary or other professional relationship.
-User Content: If, at Abstract Doorway’s request, you send to us submissions (for example contest entries) or without request you send to us creative ideas, suggestions, comments, proposals, plans, or other materials (“User Content”) whether online, by email, by post, or otherwise, you agree that we may, at any time, without restriction, edit, copy, publish, distribute, translate and otherwise use in any medium any such User Content. We shall have no obligation to maintain any User Content in confidence or to pay compensation or provide any response.
3. THE SERVICE
-Audio Products: Abstract Doorway provides an online service with which you can browse and/or purchase for download pre-recorded sounds, sound effects, loops, samples and patches (“Audio Products”). Details of how to purchase Audio Products are listed on the Site. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right at any time to modify or discontinue the Audio Products (or any part or content thereof) without notice at any time. We shall not be liable for any modification, change, suspension or discontinuance of the Audio Products. We have made every effort to display as accurately as possible the colors and images of Audio Products on the Site but we cannot guarantee that your computer monitor's display of any color will be accurate. All Audio Product sales are final. For more information, see the NON-CANCELABLE/NON-RETURNABLE section of the Terms & Conditions.
-Music Downloads: Abstract Doorway provides an online service with which you can browse and/or purchase for download SONGS or ALBUMS (“Music Downloads”). Details of how to purchase Music Downloads are listed on the Site. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right at any time to modify or discontinue the Music Downloads (or any part or content thereof) without notice at any time. We shall not be liable for any modification, change, suspension or discontinuance of the Music Downloads. We have made every effort to display as accurately as possible the colors and images of Music Downloads on the Site but we cannot guarantee that your computer monitor's display of any color will be accurate. All Music Download sales are final. For more information, see the NON-CANCELABLE/NON-RETURNABLE section of the Terms & Conditions.
-Physical Products: Abstract Doorway provides an online service with which you can browse and/or purchase various physical items, including CDs, Cassette Tapes, Vinyl, VHS, DVD, Blu-ray, Floppy Disk, USB Drive, SD Card, Clothing, Posters (“Physical Products”). Details of how to purchase Physical Products are listed on the Site. All descriptions of products or product pricing are subject to change at any time without notice. We reserve the right at any time to modify or discontinue the Physical Products (or any part or content thereof) without notice at any time. We shall not be liable for any modification, change, suspension or discontinuance of the Physical Products. We have made every effort to display as accurately as possible the colors and images of Physical Products on the Site but we cannot guarantee that your computer monitor's display of any color will be accurate.
4. COPYRIGHT
-Audio Products. All rights not expressly granted to User/Customer are reserved. The Audio Products are licensed, not sold, to you to be used for and reproduced within your new musical compositions and productions only. All copying, lending, duplicating, re-selling or trading of any Audio Product or other Content is strictly prohibited, save as used for or incorporated into your original created works as detailed below. Only the original purchaser of an Audio Product has the right to embody and reproduce that Audio Product within their music compositions/productions. This license is granted for a single user only (and is given on a worldwide basis). For the avoidance of doubt, no ownership of copyright is transferred you hereunder. You agree and acknowledge that Abstract Doorway has a proprietary interest in all sound recordings on or within the Site, and that any use by you that frustrates the purpose of this Agreement or circumvents the revenue model of Abstract Doorway (including without limitation selling, renting, or otherwise using or distributing un-integrated Content) would likely cause irreparable loss to Abstract Doorway in a way that could not be adequately compensated by damages.
-Music Downloads: All rights not expressly granted to User/Customer are reserved. All copying, lending, duplicating, re-selling or trading of any Music Download or other accompanying Content is strictly prohibited. For the avoidance of doubt, no ownership of copyright is transferred you hereunder. You agree and acknowledge that Abstract Doorway has a proprietary interest in all sound recordings and Music Downloads on or within the Site, and that any use by you that frustrates the purpose of this Agreement or circumvents the revenue model of Abstract Doorway (including without limitation selling, renting, or otherwise using or distributing un-integrated Content) would likely cause irreparable loss to Abstract Doorway in a way that could not be adequately compensated by damages.
-Physical Products: All rights not expressly granted to User/Customer are reserved. All copying or duplicating of any Physical Product or other accompanying Content is strictly prohibited.
5. ACCEPTANCE AND CANCELLATION OF ORDERS
All orders are subject to acceptance in writing by Abstract Doorway or a duly authorized agent of Abstract Doorway. Any written acknowledgement of receipt of an order shall not, in and of itself, constitute such acceptance. Orders accepted by Abstract Doorway may be cancelled by Customer upon written consent of Abstract Doorway provided such order is not for a product that is deemed as a "Special Order" on our website. Special Order products are non-cancelable and non-refundable. In the event of cancellation or other withdrawal of an order for any reason, and without limiting any other remedy which Abstract Doorway may have as a result of such cancellation or other withdrawal, reasonable cancellation or restocking charges shall include all expenses incurred and commitments made by Abstract Doorway, and shall be paid by Customer to Abstract Doorway. Customer requests to reschedule are subject to acceptance by Abstract Doorway at its sole discretion. Orders may not be canceled or rescheduled after the order has been submitted by Abstract Doorway to the shipment carrier. Abstract Doorway reserves the right to allocate sales and limit quantities of selected Products among its customers at its sole discretion. Product specifications and availability are subject to change without prior notice.
5a. Returns
Customer must notify Abstract Doorway within 30 days from date of shipment of any defective product. If Abstract Doorway agrees to accept a return, return freight charges must be prepaid by customer. Abstract Doorway will not accept COD shipments. Customer should contact a sales representative for a Return Authorization number and addressing instructions prior to returning product. The foregoing statements concerning Returns do not apply to NON-CANCELABLE/NON-RETURNABLE PRODUCTS. (See the NON-CANCELABLE/NON-RETURNABLE PRODUCTS section in these terms.) By a Customer returning products to Abstract Doorway, the Customer certifies that the products were purchased from Abstract Doorway and that there has been no substitution in whole or part of same product from another supplier, distributor or other such source of the product. The return should be in the original packaging (manufacturer or Abstract Doorway), in unused condition (except defective).
-Wrong Address: If Customer provides an address that is considered insufficient by the courier, the shipment will be returned to the shipment facility. Customer will be liable for reshipment costs once Abstract Doorway has confirmed an updated address with Customer (if and as applicable). Customers hereby agree that any orders that are returned to Abstract Doorway due to the Customer providing a wrong or insufficient shipping address may not be available for reshipping and may be donated to charity at Customer cost (without Abstract Doorway issuing a refund).
-Unclaimed: Shipments that go unclaimed are returned to the shipment facility and Customer will be liable for the cost of a reshipment to Customer (if and as applicable). Customers hereby agree that any orders that are returned to Abstract Doorway due to the Customer failure to claim the shipment may not be available for reshipping and may be donated to charity at Customer cost (without Abstract Doorway issuing a refund).
6. PRICES
Orders are billed at the prices in effect at the time of shipment. Prices will be as specified by Abstract Doorway. Prices shown are subject to change without notice. Prices are subject to increase in the event of an increase in Abstract Doorway's costs or other circumstances beyond Abstract Doorway's reasonable control. Prices are exclusive of taxes, impositions and other charges, including sales, use, excise, value-added and similar taxes or charges imposed by any government authority, international shipping charges, forwarding agent's and broker's fees, bank fees, consular fees, and document fees.
For sales to the State of Texas, all listed prices are exclusive of TX sales tax (as applicable from time to time) unless otherwise stated.
7. TERMS OF PAYMENT
All payments must be made in the currency billed on the original invoice.
Please note that International payments and certain payment methods may give rise to higher payment processing costs.
-Payment Cards: Payment cards accepted include major credit cards and major bank debit cards including MasterCard, VISA, Discover, and American Express. Credit Card billing information must be verified prior to shipment of order. All transactions are charged immediately. All credit/debit cardholders are subject to validation checks and authorization by the card issuer. If your card issuer refuses to authorize payment, your order will be canceled and Abstract Doorway will not be liable for any delay or non-delivery. Abstract Doorway is not responsible for your card issuer or bank charging you as a result of Abstract Doorway processing of your credit/debit card payment in accordance with your order nor is Abstract Doorway obliged to inform you of any reason for refusal. By using your credit or debit card, you confirm that the card belongs to you and that there are sufficient funds or credit available to cover the charges. By placing any order hereunder, you warrant and represent that you are legally capable of entering into binding contracts and that you have agreed to be bound by this Agreement.
-Paypal: Paypal payments are accepted. Paypal billing information must be verified prior to shipment of order. All transactions are charged immediately. All Paypal customers are subject to validation checks and authorization by Paypal. If Paypal refuses to authorize payment, your order will be canceled and Abstract Doorway will not be liable for any delay or non-delivery. Abstract Doorway is not responsible for Paypal charging you as a result of us processing of your Paypal payment in accordance with your order nor is Abstract Doorway obliged to inform you of any reason for refusal. By using your Paypal for payment, you confirm that the Paypal account belongs to you and that there are sufficient funds or credit available to cover the charges. By placing any order hereunder, you warrant and represent that you are legally capable of entering into binding contracts and that you have agreed to be bound by this Agreement.
-Checks: Checks are accepted subject to collection and the date of collection will be deemed the date of payment. Any check received from Customer may be applied by Abstract Doorway against any obligation owing by Customer to Abstract Doorway under this or any other contract, regardless of any statement appearing on or referring to such check, without discharging Customer's liability for any additional amounts owing by Customer to Abstract Doorway. The acceptance by Abstract Doorway of such check will not constitute a waiver of Abstract Doorway's right to pursue the collection of any remaining balance. Invoices not paid when due will bear interest to date of payment at the annual rate of eighteen (18%) percent or such lower rate as may be the maximum permitted by law. If Customer fails to make payment when due, Abstract Doorway may pursue any legal or equitable remedies, in which event Abstract Doorway will be entitled to reimbursement of costs for collection and reasonable attorneys' fees. There is a $25 (USD) service charge on all returned checks.
8. SALES TAX
-US Shipments
-INTERNATIONAL Shipments:
9. DELIVERY AND TITLE
All shipments by Abstract Doorway are F.O.B. point of shipment from Abstract Doorway's facility and the amount of all transportation charges will be paid to Abstract Doorway by the Customer in addition to the purchase price of the Products. Subject to Abstract Doorway's right of stoppage in transit, delivery of the Products to the carrier will constitute delivery to Customer and title and risk of loss will pass to Customer. Abstract Doorway will make reasonable efforts to initiate shipment and schedule delivery as close as possible to Customer's requested delivery date(s). Customer acknowledges that delivery dates provided by Abstract Doorway are estimates only and that Abstract Doorway will not be liable for failure to deliver on such dates. Selection of the carrier and delivery route will be made by Abstract Doorway unless specifically designated by Customer. Abstract Doorway reserves the right to make deliveries in installments. Delay in delivery of one installment will not entitle Customer to cancel any other installment(s). Delivery of any installment of Products within thirty (30) days after the date requested will constitute a timely delivery. Delivery of a quantity that varies from the quantity specified shall not relieve Customer of the obligation to accept delivery and pay for the Products delivered.
10. ABSTRACT DOORWAY’S LIMITED WARRANTY
TO THE EXTENT PERMITTED UNDER APPLICABLE LAW IN YOUR TERRITORY, ALL ABSTRACT DOORWAY PRODUCTS AND SERVICES ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY OR FITNESS FOR A PARTICULAR PURPOSE, OR THE WARRANTY OF NON-INFRINGEMENT. WITHOUT LIMITING THE FOREGOING, ABSTRACT DOORWAY MAKES NO WARRANTY THAT (A) THE SERVICES WILL MEET YOUR REQUIREMENTS, (B) THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE, OR ERROR-FREE, (C) THE RESULTS OBTAINED FROM THE USE OF THE SERVICES WILL BE EFFECTIVE, ACCURATE OR RELIABLE, OR (D) THE QUALITY OF ANY MATERIALS OR SERVICES OBTAINED BY YOU FROM THE SITE OR THE APP, FROM US, OR FROM ANY THIRD PARTIES' WEBSITES TO WHICH THE SITE IS LINKED, WILL MEET YOUR EXPECTATIONS OR BE FREE FROM MISTAKES, ERRORS OR DEFECTS. THE USE OF THE SERVICES IS AT YOUR OWN RISK AND WITH YOUR AGREEMENT THAT YOU WILL BE SOLELY RESPONSIBLE FOR ANY DAMAGE TO YOUR COMPUTER DEVICE OR INSTRUMENT OR LOSS OF DATA THAT RESULTS FROM SUCH ACTIVITIES. Abstract Doorway's liability arising out of any sale of products to Customer is expressly limited to either (1) Refund of the purchase price paid by Customer for such Products (without interest), or (2) Repair and/or replacement of such Products, at Abstract Doorway's election, with such remedies exclusive and in lieu of all others. Customer must notify Abstract Doorway within 30 days from date of shipment of any defective product. This warranty is in lieu of any and all other warranties, whether oral, written, expressed, implied or statutory. Implied warranties of fitness for a particular purpose and merchantability are specifically excluded and shall not apply. Customer's obligations and Abstract Doorway's remedies with respect to defective or nonconforming products, are solely and exclusively as stated herein. Furthermore, no warranty will apply if the Product has been subject to misuse, static discharge, neglect, accident, modification, or has been soldered or altered in any way.
11. LIMITATION OF LIABILITIES
IN NO EVENT SHALL ABSTRACT DOORWAY BE LIABLE FOR ANY SPECIAL, INCIDENTAL OR CONSEQUENTIAL DAMAGES OF ANY NATURE including, but not limited to, damages resulting from loss of profit or revenue, recall costs, claims for service interruptions or failure to supply downtime, testing, installation or removal costs, costs of substitute products, property damage, personal injury, death or legal expenses. Customer's recovery from Abstract Doorway for any claim shall not exceed the purchase price paid by Customer for the goods, irrespective of the nature of the claim, whether in warrant, contract or otherwise. CUSTOMER SHALL INDEMNIFY, DEFEND AND HOLD ABSTRACT DOORWAY HARMLESS FROM ANY CLAIMS BROUGHT BY ANY PARTY REGARDING PRODUCTS SUPPLIED BY ABSTRACT DOORWAY AND INCORPORATED INTO THE CUSTOMER'S PRODUCT.
Abstract Doorway sells items with the understanding that the customer is qualified to install them. Working on the inside of a computer, keyboard or other electronic unit can expose you to dangerous and potentially lethal voltages, as well as void any warranty on your equipment. If you are not comfortable doing such work, we strongly recommend taking your gear to a qualified technician.
12. STATEMENTS AND ADVICE
If statements or advice, technical or otherwise, are offered or given to Customer, such statements or advice will be deemed to be given as an accommodation to Customer and without charge. Abstract Doorway shall have no responsibility or liability for the content or use of such statements or advice.
13. NON-CANCELABLE/NON-RETURNABLE PRODUCTS
Abstract Doorway lists certain products as “Special Order” and/or “Made-To-Order” and/or “Print-On-Demand” and/or “Non-Cancelable” and/or “Non-Returnable” and/or “Non-Refunable”. Customer understands that “Special Order” “Made-To-Order” and “Print-On-Demand” products are obtained by Abstract Doorway from the manufacturer specifically for the Customer. Customer understands that Audio Products, Music Downloads and other downloadable product sales are final. Irrespective of circumstances, the buyer agrees that “Special Order”, “Made-To-Order”, “Print-On-Demand”, “Non-Cancelable”, “Non-Returnable” and “Non-Refunable” products may not be canceled, returned or rescheduled by the Customer without the agreement of both Abstract Doorway's supplier and the written consent of Abstract Doorway.
14. INTELLECTUAL PROPERTY
If an order includes Audio Products, Music Downloads or other intellectual property, such Audio Products, Music Downloads or other intellectual property is provided by Abstract Doorway to Customer subject to the copyright and user license, the terms and conditions of which are set forth in the license agreement accompanying such software, Audio Products, Music Downloads or other intellectual property. Nothing herein shall be construed to grant any rights or license to use any Audio Products, Music Downloads or other intellectual property in any manner or for any purpose not expressly permitted by such license agreement.
15. FORCE MAJEURE
Abstract Doorway will not be liable for delays in delivery or for failure to perform its obligations due to causes beyond its reasonable control including, but not limited to, product allocations, material shortages, labor disputes, transportation delays, unforeseen circumstances, acts of God, acts or omissions of other parties, acts or omissions of civil or military authorities, Government priorities, fires, strikes, floods, severe weather conditions, computer interruptions, terrorism, epidemics, quarantine restrictions, riots or war. Abstract Doorway's time for delivery or performance will be extended by the period of such delay or Abstract Doorway may, at its option, cancel any order or remaining part thereof, without liability by giving notice to Customer.
16. EXPORT CONTROL
Abstract Doorway is committed to compliance with all U.S. Export Regulations and Laws. Abstract Doorway will not sell or ship to countries embargoed by the U.S. Treasury Office of Foreign Asset Control (OFAC). Abstract Doorway will not sell or ship to individuals or organizations identified by the U.S. Treasury as Specially Designated Nationals and Blocked Persons. Abstract Doorway will not sell or ship products prohibited under Export Administration Regulations to individuals or organizations identified by the U.S. Department of Commerce, Bureau of Industry and Security (BIS). Furthermore, Abstract Doorway prohibits the re-export, brokering or transshipment of its products to any individual, organization or country prohibited by the OFAC or BIS. The sale, resale or other disposition of Products, and any related technology or documentation, are subject to the export control laws, regulations and orders of the United States and may be subject to the export and/or import control laws and regulations of other countries. Customer agrees to comply with all such laws, regulations and orders. Customer further acknowledges that it shall not directly or indirectly export any Products to any country to which such export or transmission is restricted or prohibited. Customer acknowledges its responsibility to obtain any license to export, re-export or import as may be required.
17. EMAIL COMMUNICATIONS
You can unsubscribe at any time from marketing emails or messages through the opt-out link included in marketing emails or messages, or by reaching out to Abstract Doorway. Please note that some changes to your account settings may take a few days to take effect.
18. GENERAL
The Terms and Conditions may not be modified or cancelled without Abstract Doorway's written agreement. Accordingly, goods furnished and services rendered by Abstract Doorway are sold only on the terms and conditions stated herein. The sale of Products hereunder will be governed by the Terms and Conditions, notwithstanding contrary or additional terms and conditions in any order, purchase order, planning schedule, acknowledgment, confirmation or any other form or document issued by either party affecting the purchase and/or sale of Products. Abstract Doorway's performance of any contract is expressly made conditional on Customer's agreement to Abstract Doorway's Terms and Conditions of Sale, unless otherwise specifically agreed upon in writing by Abstract Doorway. In the absence of such agreement, commencement of performance and/or delivery shall be for Customer's convenience only and shall not be deemed or construed to be acceptance of Customer's terms and conditions or any of them. If a contract is not earlier formed by mutual agreement in writing, acceptance by Customer of any goods or services shall be deemed acceptance by Customer of the terms and conditions stated herein. No rights, duties, agreements or obligations hereunder, may be assigned or transferred by operation of law, merger or otherwise, without the prior written consent of Abstract Doorway. The obligations, rights, terms and conditions hereof will be binding on the parties hereto and their respective successors and assigns. The waiver or breach of any term, condition or covenant hereof, or default under any provision hereof, will not be deemed to constitute a waiver of any other term, condition, or covenant contained herein, or of any subsequent breach or default of any kind or nature. Any provision hereof which is prohibited or unenforceable in any jurisdiction shall, as to such jurisdiction, be ineffective to the extent of such prohibition or unenforceability without invalidating the remaining provisions hereof in that jurisdiction, or affecting the validity or enforceability of such provision in any other jurisdiction. The Terms and Conditions will be governed by and construed in accordance with the laws of the state of Texas and the applicable laws of the United States.
19. ENTIRE AGREEMENT
This Agreement constitutes the entire agreement between the parties on the subject matter hereof. There are no understandings, agreements, or representations, oral or written, not specified herein regarding this Agreement.
-Severance: If any part, term, or provision of this Agreement shall be held by a court of competent jurisdiction to be illegal, unenforceable, or in conflict with any relevant law, the remaining portions or provisions shall still remain valid and continue in full force and effect.
-Variation: This Agreement may be varied from time to time by our posting new terms on the Site, and any such amendment will be applicable to all Users from the date and time such revised terms have been posted on the Site. Your continued use of the Site or Services constitutes agreement with and acceptance of any such amendment or other changes. Abstract Doorway constantly experiments and innovates with the Site in order to provide a better experience for Users and Customers and you hereby acknowledge and agree that the form and nature of the Services may change from time to time without prior notice to you.
PRIVACY POLICY
Last updated September 20, 2023
This privacy notice for Abstract Doorway LLC (“Abstract Doorway”, “Company”, “we”, “us”, or “our” ), describes how and why we might collect, store, use, and/or share ( "process" ) your information when you use our services ( "Services" ), such as when you:
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Visit our website at https://abstractdoorway.com, or any website of ours that links to this privacy notice.
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Engage with us in other related ways, including any sales, marketing, or events.
Questions or concerns? Reading this privacy notice will help you understand your privacy rights and choices. If you do not agree with our policies and practices, please do not use our Services. If you still have any questions or concerns, please contact us through the “Contact” form embedded on the website, which is located here:
https://abstractdoorway.com/contact
1. WHAT INFORMATION DO WE COLLECT?
Personal information you disclose to us
In Short: We collect personal information that you provide to us.
We collect personal information that you voluntarily provide to us when you register on the Services, express an interest in obtaining information about us or our products and Services, when you participate in activities on the Services, or otherwise when you contact us.
Personal Information Provided by You. The personal information that we collect depends on the context of your interactions with us and the Services, the choices you make, and the products and features you use. The personal information we collect may include the following:
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names
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phone numbers
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email addresses
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mailing addresses
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billing addresses
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passwords
Sensitive Information. We do not process sensitive information.
Payment Data. We may collect data necessary to process your payment if you make purchases, such as your payment instrument number, and the security code associated with your payment instrument. All payment data is stored by PayPal and Stripe . You may find their privacy notice link(s) here: https://publicpolicy.paypal-corp.com/issues/privacy and https://stripe.com/privacy.
All personal information that you provide to us must be true, complete, and accurate, and you must notify us of any changes to such personal information.
Information automatically collected
In Short: Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit our Services.
We automatically collect certain information when you visit, use, or navigate the Services. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our Services, and other technical information. This information is primarily needed to maintain the security and operation of our Services, and for our internal analytics and reporting purposes.
Like many businesses, we also collect information through cookies and similar technologies.
The information we collect includes:
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Log and Usage Data. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our Services and which we record in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services(such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps" ), and hardware settings).
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Device Data. We collect device data such as information about your computer, phone, tablet, or other device you use to access the Services. Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information.
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Location Data. We collect location data such as information about your device's location, which can be either precise or imprecise. How much information we collect depends on the type and settings of the device you use to access the Services. For example, we may use GPS and other technologies to collect geolocation data that tells us your current location (based on your IP address). You can opt out of allowing us to collect this information either by refusing access to the information or by disabling your Location setting on your device. However, if you choose to opt out, you may not be able to use certain aspects of the Services.
2. HOW DO WE PROCESS YOUR INFORMATION?
In Short: We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent.
We process your personal information for a variety of reasons, depending on how you interact with our Services, including:
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To facilitate account creation and authentication and otherwise manage user accounts. We may process your information so you can create and log in to your account, as well as keep your account in working order.
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To deliver and facilitate delivery of services to the user. We may process your information to provide you with the requested service.
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To respond to user inquiries/offer support to users. We may process your information to respond to your inquiries and solve any potential issues you might have with the requested service.
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To send administrative information to you. We may process your information to send you details about our products and services, changes to our terms and policies, and other similar information.
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To fulfill and manage your orders. We may process your information to fulfill and manage your orders, payments, returns, and exchanges made through the Services.
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To request feedback. We may process your information when necessary to request feedback and to contact you about your use of our Services.
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To protect our Services. We may process your information as part of our efforts to keep our Services safe and secure, including fraud monitoring and prevention.
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To save or protect an individual's vital interest. We may process your information when necessary to save or protect an individual’s vital interest, such as to prevent harm.
3. WHAT LEGAL BASES DO WE RELY ON TO PROCESS YOUR INFORMATION?
In Short: We only process your personal information when we believe it is necessary and we have a valid legal reason (i.e., legal basis) to do so under applicable law, like with your consent, to comply with laws, to provide you with services to enter into or fulfill our contractual obligations, to protect your rights, or to fulfill our legitimate business interests.
If you are located in the EU or UK, this section applies to you.
The General Data Protection Regulation (GDPR) and UK GDPR require us to explain the valid legal bases we rely on in order to process your personal information. As such, we may rely on the following legal bases to process your personal information:
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Consent. We may process your information if you have given us permission (i.e., consent) to use your personal information for a specific purpose. You can withdraw your consent at any time.
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Performance of a Contract. We may process your personal information when we believe it is necessary to fulfill our contractual obligations to you, including providing our Services or at your request prior to entering into a contract with you.
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Legitimate Interests. We may process your information when we believe it is reasonably necessary to achieve our legitimate business interests and those interests do not outweigh your interests and fundamental rights and freedoms. For example, we may process your personal information for some of the purposes described in order to:
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Diagnose problems and/or prevent fraudulent activities.
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Understand how our users use our products and services so we can improve user experience.
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Legal Obligations. We may process your information where we believe it is necessary for compliance with our legal obligations, such as to cooperate with a law enforcement body or regulatory agency, exercise or defend our legal rights, or disclose your information as evidence in litigation in which we are involved.
- Vital Interests. We may process your information where we believe it is necessary to protect your vital interests or the vital interests of a third party, such as situations involving potential threats to the safety of any person.
If you are located in Canada, this section applies to you.
We may process your information if you have given us specific permission (i.e., express consent) to use your personal information for a specific purpose, or in situations where your permission can be inferred (i.e., implied consent). You can withdraw your consent at any time.
In some exceptional cases, we may be legally permitted under applicable law to process your information without your consent, including, for example:
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If collection is clearly in the interests of an individual and consent cannot be obtained in a timely way.
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For investigations and fraud detection and prevention.
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For business transactions provided certain conditions are met.
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If it is contained in a witness statement and the collection is necessary to assess, process, or settle an insurance claim.
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For identifying injured, ill, or deceased persons and communicating with next of kin.
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If we have reasonable grounds to believe an individual has been, is, or may be victim of financial abuse.
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If it is reasonable to expect collection and use with consent would compromise the availability or the accuracy of the information and the collection is reasonable for purposes related to investigating a breach of an agreement or a contravention of the laws of Canada or a province.
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If disclosure is required to comply with a subpoena, warrant, court order, or rules of the court relating to the production of records.
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If it was produced by an individual in the course of their employment, business, or profession and the collection is consistent with the purposes for which the information was produced.
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If the collection is solely for journalistic, artistic, or literary purposes.
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If the information is publicly available and is specified by the regulations.
4. WHEN AND WITH WHOM DO WE SHARE YOUR PERSONAL INFORMATION?
In Short: We may share information in specific situations described in this section and/or with the following third parties.
Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents ("third parties") who perform services for us or on our behalf and require access to such information to do that work. We have contracts in place with our third parties, which are designed to help safeguard your personal information. This means that they cannot do anything with your personal information unless we have instructed them to do it. They will also not share your personal information with any organization apart from us. They also commit to protect the data they hold on our behalf and to retain it for the period we instruct. The third parties we may share personal information with are as follows:
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Invoice and Billing
PayPal and Stripe
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Web and Mobile Analytics
Google Analytics
We also may need to share your personal information in the following situations:
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Business Transfers. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?
In Short: We may use cookies and other tracking technologies to collect and store your information.
We may use cookies and similar tracking technologies (like web beacons and pixels) to access or store information. Specific information about how we use such technologies and how you can refuse certain cookies is set out in our Cookie Notice.
6. HOW LONG DO WE KEEP YOUR INFORMATION?
In Short: We keep your information for as long as necessary to fulfill the purposes outlined in this privacy notice unless otherwise required by law.
We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy notice, unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). No purpose in this notice will require us keeping your personal information for longer than the period of time in which users have an account with us .
When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible.
7. HOW DO WE KEEP YOUR INFORMATION SAFE?
In Short: We aim to protect your personal information through a system of organizational and technical security measures.
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our Services is at your own risk. You should only access the Services within a secure environment.
8. DO WE COLLECT INFORMATION FROM MINORS?
In Short: We do not knowingly collect data from or market to children under 18 years of age.
We do not knowingly solicit data from or market to children under 18 years of age. By using the Services, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent’s use of the Services. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us through the “Contact” form embedded on the website, which is located here:
https://abstractdoorway.com/contact
9. WHAT ARE YOUR PRIVACY RIGHTS?
In Short: In some regions, such as the European Economic Area (EEA), United Kingdom (UK), and Canada, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.
In some regions (like the EEA, UK, and Canada), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure; (iii) to restrict the processing of your personal information; and (iv) if applicable, to data portability. In certain circumstances, you may also have the right to object to the processing of your personal information. You can make such a request by contacting us by using the contact details provided in the section "HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
We will consider and act upon any request in accordance with applicable data protection laws.
If you are located in the EEA or UK and you believe we are unlawfully processing your personal information, you also have the right to complain to your Member State data protection authority or UK data protection authority .
If you are located in Switzerland, you may contact the Federal Data Protection and Information Commissioner.
Withdrawing your consent: If we are relying on your consent to process your personal information, which may be express and/or implied consent depending on the applicable law, you have the right to withdraw your consent at any time. You can withdraw your consent at any time by contacting us by using the contact details provided in the section “HOW CAN YOU CONTACT US ABOUT THIS NOTICE?” below.
However, please note that this will not affect the lawfulness of the processing before its withdrawal nor, when applicable law allows, will it affect the processing of your personal information conducted in reliance on lawful processing grounds other than consent.
Account Information
If you would at any time like to review or change the information in your account or terminate your account, you can:
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Contact us using the contact information provided.
Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, we may retain some information in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our legal terms and/or comply with applicable legal requirements.
Cookies and similar technologies: Most Web browsers are set to accept cookies by default. If you prefer, you can usually choose to set your browser to remove cookies and to reject cookies. If you choose to remove cookies or reject cookies, this could affect certain features or services of our Services. You may also opt out of interest-based advertising by advertisers or our Services.
10. CONTROLS FOR DO-NOT-TRACK FEATURES
Most web browsers and some mobile operating systems and mobile applications include a Do-Not-Track ("DNT") feature or setting you can activate to signal your privacy preference not to have data about your online browsing activities monitored and collected. At this stage no uniform technology standard for recognizing and implementing DNT signals has been finalized. As such, we do not currently respond to DNT browser signals or any other mechanism that automatically communicates your choice not to be tracked online. If a standard for online tracking is adopted that we must follow in the future, we will inform you about that practice in a revised version of this privacy notice.
11. DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?
In Short: Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.
California Civil Code Section 1798.83, also known as the "Shine The Light" law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to us using the contact information provided below.
If you are under 18 years of age, reside in California, and have a registered account with Services, you have the right to request removal of unwanted data that you publicly post on the Services. To request removal of such data, please contact us using the contact information provided below and include the email address associated with your account and a statement that you reside in California. We will make sure the data is not publicly displayed on the Services, but please be aware that the data may not be completely or comprehensively removed from all our systems (e.g., backups, etc.).
12. DO WE MAKE UPDATES TO THIS NOTICE?
In Short: Yes, we will update this notice as necessary to stay compliant with relevant laws.
We may update this privacy notice from time to time. The updated version will be indicated by an updated "Revised" date and the updated version will be effective as soon as it is accessible. If we make material changes to this privacy notice, we may notify you either by prominently posting a notice of such changes or by directly sending you a notification. We encourage you to review this privacy notice frequently to be informed of how we are protecting your information.
13. HOW CAN YOU CONTACT US ABOUT THIS NOTICE?
If you have questions or comments about this notice, you may contact us through the “Contact” form embedded on the website, which is located here:
https://abstractdoorway.com/contact
14. HOW CAN YOU REVIEW, UPDATE, OR DELETE THE DATA WE COLLECT FROM YOU?
You have the right to request access to the personal information we collect from you, change that information, or delete it. To request to review, update, or delete your personal information, you may contact us through the “Contact” form embedded on the website, which is located here:
https://abstractdoorway.com/contact